Human in the loop: redesign the process before you automate it
AI is most useful when the workflow makes room for it. Map the work, remove unnecessary steps, and put human judgement at the decisions that need it.
AI Dive / Field notes
A practical reading room for people planning, building and running AI in real organisations. Follow an idea from the first use case to the controls that make it dependable.
Explore the articlesTHE DECISION PATH
Start with the shape of the work.
AI is most useful when the workflow makes room for it. Map the work, remove unnecessary steps, and put human judgement at the decisions that need it.
The reading list
Move through the decisions in order, or jump to the one facing your team now.
Which business outcome matters, and are the process, systems and owners ready to support it?
Useful answers depend on shared definitions, approved access and sources people can inspect.
What has to work beyond the demo? Set acceptance criteria, connect the workflow and prepare to operate it.
AI can help write software. Engineers still define the behaviour, validate the result and own the release.
WHEN THE READING TURNS INTO A PLAN
Tell us what you are trying to improve. We can help identify a useful first step, the dependencies behind it and the evidence needed to move forward.
Discuss your priorities