Privacy Policy
This policy explains how AI Dive handles personal information collected through this website and related communications. AI Dive is a trading brand of Emma Infotech Pty Ltd (ABN 16 644 105 368).
Introduction
This privacy policy sets out how Emma Infotech Pty Ltd, trading as AI Dive, stores, maintains, uses, and discloses personal information. By providing personal information to us, you consent to us handling that information in accordance with this policy. We may update this policy from time to time by publishing a revised version on this website.
Types of personal information we collect
The personal information we may collect includes your name, postal or street address, email address, social media details, phone number and other contact information, age or date of birth where relevant, payment information, information about your business or circumstances, responses to surveys or questionnaires, device and browser information, IP address, approximate geolocation, page usage statistics, advertising or analytics data, information about third parties you provide to us, and any other information submitted through our website, email, forms, or related online presence.
How we collect personal information
We may collect personal information directly from you or from third parties when you contact us through our website, submit an enquiry or sign-up form, receive services from us, communicate with us by email, phone, SMS, or social platforms, interact with our content or advertising, or enquire about working with us.
We may also collect information through website analytics, cookies, and similar technologies that help us understand usage and improve the website. If you do not want cookies stored on your device, you can disable them in your browser settings.
How we use personal information
We collect and use personal information to provide services or information, manage enquiries, maintain records, support administration, work with contractors or service providers, improve our service offering, comply with legal obligations, resolve disputes, enforce agreements, send marketing communications where permitted, send operational messages and updates, and assess employment or contractor applications.
Disclosure of personal information
We may disclose personal information to cloud providers, contractors, consultants, employees, and other third parties involved in delivering our services or operating the website. Some of these providers may be located inside or outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled in a manner consistent with this policy.
Security
We take reasonable administrative and technical measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no system can be guaranteed completely secure, and we cannot guarantee absolute security of personal information.
Links to other websites
This website may contain links to other websites for convenience. We are not responsible for the privacy practices of those third-party sites, and you should review their privacy policies before using them.
Access and correction
If you would like access to the personal information we hold about you, or if you believe it is inaccurate, please contact us using the details below. We may need to verify your identity before responding. In some circumstances we may not be able to provide access to all information requested, but we will explain why where required.
Complaints
If you wish to complain about how we handle personal information, please contact us and include your name, contact details, and the nature of the complaint. We will investigate and respond within a reasonable timeframe.
Contact us
For privacy enquiries, access requests, correction requests, or complaints, contact:
AI Dive
Emma Infotech Pty Ltd (ABN 16 644 105 368)
info@aidive.com.au